Buy A Per Ticket / Per Chat Support Plan
Buy A Per Ticket / Per Chat Support Plan
Customer Technical Support – Per Ticket Plans
This plan is perfect for you if you have been small hosting operation with the low number of technical support queries from your clients. It also works perfect if you just want to take some time off from your routine of technical support. We will take care of your hosting clients when you are gone.
| Plan Features | Plan Rates |
|---|---|
| A) Support For Any Number Of Servers | $2.50 Per Ticket - 20 Tickets @ $50.00/Mo |
| B) Support For Any Number Of Domains | $2.00 Per Ticket - 50 Tickets @ $100/Mo |
| C) 24 Hours, 7 Days A Week Support | $1.80 Per Ticket - 75 Tickets @ $135/Mo |
| D) 30 Minutes Average Response | $1.60 Per Ticket - 100 Tickets @ $160/Mo |
| E) 4 Hour Average Resolution | $1.40 Per Ticket - 150 Tickets @ $210/Mo |
| F) Support For Pre-Sales Issues | $1.25 Per Ticket - 200 Tickets @ $250/Mo |
| G) Rebooting By Contacting D.C. | Expires Monthly Or Reload When Limit Is Reached |
| H) Monthly Ticket Usage Reports | - |
| I) L1 & L2 Tickets Handled | - |
Supported Technologies
BestServerSupport works on complex issues in servers to reduce downtime, improve performance and help Web Hosts to reduce their support costs. The Best Server Support team consists of Computer and Electronics Engineers with years of experience in the Web Hosting industry. The combined expertise of 100+ engineers in BestServerSupport makes up a formidable talent pool, that can handle just about any technical challenge in Web Hosting.
| Control Panel Software | |
|---|---|
| WHM cPanel | Ensim |
| Parallels Plesk Control Panel products | Parallels Plesk Control Panel products |
| Parallels Helm | DotNetPanel |
| WebsitePanel | Directadmin |